Due to our ongoing success in the industry, our team is expanding to ensure that our customers continue to receive the level of support expected as we grow as a business. We value our customers and recognise the importance of after sale care and we are delighted to confirm that…
In October, Ryan Parr our Development, Implementation and Training Engineer visited Senegal to deliver driver training and customer support. Joe Sakr, Founder and General Manager at Lynx Group commissioned the project on behalf of DP World who were looking to invest in a metering system that would help prevent fuel theft. Preventing fuel theft and delivering safe…
As the clocks go forward an hour on Sunday 27th March. We have created a short video which demonstrates how to change the time on your OptiMate metering system. All our systems come with full onsite training however, we have also created a short series of 'OptiMate How To' videos and these…
In the seventh of our series of articles that focus on our technical support: We meet Rachel, our technical support coordinator. Rachel has been with MechTronic for six years and joined as a part time admin assistant to the Finance team. Two years ago, she moved over to the Support Team, and she now supports and coordinates the team, on a full-time basis as the…
At MechTronic we deliver an honest, accurate and timely service to our customers. As part of our service, we provide a full health-check of the vehicle, meter calibration and re-verification certificates. Our team of highly skilled and dedicated service engineers are sited across the country. Our engineers are all National Weights and Measures (NWML)…